The $29.8-billion Indian business process management (BPM) services industry expects to become worth more than $50 billion by 2025.
Industry body National Association of Software and Services Companies said the BPM companies have caught up with the business transformation challenges of their clients much ahead of time. The industry body claimed that this approach has helped them achieve better growth at a time when the core IT services players are witnessing a slowdown.
BPM companies such as WNS, EXL Service, Genpact and others, who have seen 8.8 per cent growth in FY17, added 1 lakh employees of the
Industry body National Association of Software and Services Companies said the BPM companies have caught up with the business transformation challenges of their clients much ahead of time. The industry body claimed that this approach has helped them achieve better growth at a time when the core IT services players are witnessing a slowdown.
BPM companies such as WNS, EXL Service, Genpact and others, who have seen 8.8 per cent growth in FY17, added 1 lakh employees of the