Global electronics major Philips has started home healthcare business in India. The company has been building the business from scratch in the past 18-24 months. It is currently working in cities including Delhi, Mumbai, Pune, Bengaluru, Hyderabad and Chennai. In Chennai, the company launched its operations recently through a Chennai-based player NORMS. It is also planning to launch chemo and dialysis services at home in near future. In an interaction with Gireesh Babu, RICHA SINGH, CEO of Philips Homecare spoke about the company's business model, which is on a slow, but steady expansion, challenges and future opportunities for the company,