Attrition in BPOs to touch 40% by 2009: Assocham

 Apart from inclination towards aviation, retail and hospitality, insecurity in BPO jobs and stringent working conditions would also contribute to the expected manpower shortage in the near future, the report said.
    
Assocham, in its study on 'Urban Youth's New Emerging Choices for Career Making', said aviation, hospitality and retail sectors are also experiencing a workforce shortage of 25-30% and are attracting a chunk of unemployed youth.

"Factors such as attractive and definite pay package with incentives and working conditions seem to be more moderate and regulated in aviation, hospitality, retail and animation," Assocham President Venugopal Dhoot said.

Due to stiff competition, BPO firms have cut their operating costs which has impacted salary packages and facilities offered to employees.