Customers will get a transparent view of coverage of voice and high speed broadband services. They will be able to see sites planned in their localities, seek help on hosting sites and share the site up gradation plan for every site besides information on sites that have been forcibly shut down in their locality, the company said in a statement.
Gopal Vittal, MD & CEO, Bharti Airtel (India and South Asia) said, "With the launch of Project Leap, we at Airtel are investing company-wide resources in ramping up our network infrastructure towards this modernization drive and improving the service experience delivered to every customer."
Our new website is targeted as a first of its kind effort in sharing with total transparency the progress we are making in every street and locality in the country. Our customers will be able to see the progress of their network in their respective localities, he said.
Airtel customers can now visit www.airtel.in/leap for the latest updates on its network modernization drive and get comprehensive information on the program's progress at the local level. The microsite allows customers to see the network coverage for voice, basic data services (2G) and high speed data services (3G/ 4G) in their regions. Key highlights relating to Airtel's network transformation exercise at national and state level are also included. In the locality map, information on the status of modernization of all the Airtel sites in that locality can also be seen.