BSNL comes up with its first experience zone in Indore

Move made to better relations with its customers, find new ones

To have better relations with its customers and also to find new customers, BSNL Indore has recently started its first experience zone in Indore.

“This is BSNL's first experience zone in the country and the purpose is to serve our customers better and also promote new products and services,” said G C Pandey, General Manager, BSNL Indore.

At this experience zone, people can get trial of different BSNL products like fixed line, mobile, internet, Wifi, 4G products before subscribing them, added Pandey.

The zone also has company representatives who will explain about the products to existing customers and people are potential subscribers.

One more speciality of the experience zone is its construction from recycled material.

“Around 75% of the total material used to make this experience zone including furniture, systems etc is recycled material,” said Pandey.

The zone also has private advertisement spaces which will be sold to those who want to have their advertisements in the experience zone, said officials.

According to officials, the experience zone is getting really good response and around 1,000-1,500 people are visiting the zone every day.

BSNL Indore plans more such experience zone but on a smaller scale in Indore and nearby areas in the coming days, said officials.

In April, BSNL Indore launched a wi-fi technology module for cars which will enable people to use Internet while they are travelling and last month its 4G services were launched in the city.