On a Sunday morning, when Jude Fernandes went to a Navi Mumbai church, it was as if his prayers were finally answered. He chanced upon a small note pasted on the wall. It was from Tracmail, the Mumbai call centre promoted by Tata Consultancy Services (TCS) veteran Adi Cooper, inviting job applications.
For the twenty-something Fernandes, who was employed in the marketing department of a software firm, the note was a godsend. His company was closing shop and
