Cochin International Airport Limited (CIAL) has signed an agreement with air transport IT specialist SITA for providing automation of passenger check-in process and passenger bag reconciliation.
The five-year agreement includes supply of common use self-service (CUSS) kiosks and more than 80 airport connect open work stations for check-in, boarding, load control and baggage areas.
CIAL has also introduced SITA's passenger bag reconciliation and message distribution solutions – Bag Manager and Bag Message - to ensure the right bag gets on the right aircraft.
Through CUSS kiosks and common use work stations, the airport provides advanced passenger services to the 24 airlines that fly domestic and international routes from Kochi. The kiosks enable multiple airlines to share self-service kiosks for faster passenger check-in.
The airport connect open work stations and CUSS kiosks also support the 2D bar code technology, which facilitates fast and convenient check-in and boarding.