 "Cognizant signs deal with Saudi Arabian power utility")
IT services firm Cognizant today said it has been selected by Saudi Electricity Company (SEC) to develop the billing and revenue management solution for the utility firm.
SEC, which is Middle East's largest utility company, aims to ramp-up its delivery service to cater to a growing customer base by leveraging best practises from global electricity markets, Cognizant said in a release.
As part of the engagement, Cognizant will develop a comprehensive billing and revenue management solution based on SAP Utilities enterprise software to meet the functional, technical and operational requirements of SEC, it added.
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While enhancing agility, cost-effectiveness and efficiency of SEC's customer service operations, the solution will provide a robust, scalable and flexible technology foundation to improve speed-to-market, it said.
Cognizant will also leverage its consulting and programme management capabilities to enable SEC to address transitional, communications, governance and behavioural aspects of change management.
SEC, a consolidation of all Saudi electricity companies in the central, eastern, western and southern regions, provides generation, transmission and distribution for power customers in Saudi Arabia.