The trend across genders remains that of last year with women consistently rating the products higher on satisfaction than their male counterparts. Comparing the companies, which manufacture motorcycles as well as scooters, Bajaj scooter customers are much less satisfied than its motorcycle customers. Hero Honda after defying this pattern last year follows suit with its motorcycle customers rating the company higher than its scooter customers. As a company, however, it shares the top position with Honda. However, TVS doesn
