Computer maker HP today launched its new initiative 'Accidental Damage Protection' (ADP) to offer coverage against damage due to unintentional liquid spills, falls and electrical surge for its users in India.
"The service is currently available in India only and is designed to provide another layer of quality service to its customers, by protecting them from unexpected costs of repairs or replacing parts," HP said in a statement.
Part of HP's 'Total Care' initiative, the ADP is available as an additional feature in all Pavilion G and Pavilion DV class notebooks, it added.
ADP provides coverage against damage caused due to unintentional liquid spills on the unit, accidental drops or falls, and electrical surge and covers liquid crystal displays (LCDs), or parts damaged or broken in such incidents.
"The introduction of the Accidental Damage Protection strengthens our commitment to provide ‘Total Care’ to our customers with the best after sales service and support they would want. HP made it. Let HP protect it," HP India Senior Director Product and Marketing (PSG) Vinay Awasthi said.