ICICI Lombard today introduced 'My Insurance Account', an online solution that will help customers to manage all their insurance policies taken from the private insurer in one single account.
"If an individual customer holds several policies with ICICI Lombard, 'My Insurance Account' provides an easy access through a single interface as the policies can be easily managed online," the private insurer said in a statement here.
Customers can now view, print, buy new policies, renew and extend policies from one single account with 24x7 accessibility and paperless transactions.
Multiple payment options like Internet banking, credit card, debit card and cash card will also be available to the customers through this.
"Our research into our customer needs indicates that today people are hard pressed for time and are looking for quick and convenient solutions. The key thought behind the launch of 'My Insurance Account' is customer convenience as it allows the customer to effectively manage all his ICICI Lombard policies at a click of a button from a single account," ICICI Lombard General Insurance Company Director - Retail - Neelesh Garg said.
He said, even though the customer may have bought several ICICI Lombard policies through different channels but the relationship he enjoys is one to one with the company through this account.
ICICI Lombard General Insurance Company is a 74:26 joint venture between private lender ICICI Bank and Canada's Fairfax Financial Holdings.