Indian Railway Catering and Tourism Corporation (IRCTC) has recorded a growth of 17.3 per cent in total income during 2008-09. The total income of the company has increased to Rs 618.8 crore from Rs 527.7 crore a year earlier.
IRCTC has reported profit after tax of Rs 46.5 crore for 2008-09, against Rs 20.75 crore in 2007-08. The company has declared a dividend of 46 per cent. It contributed Rs 76.3 crore to the revenues of Indian Railways, against Rs 62.8 crore the previous year.
Ministry sources revealed the number of tickets booked through IRCTC has gone up to 44.1 million as against 18.9 million tickets the previous year. The value of tickets booked online through it has gone up by 128 per cent, to Rs 3,889 crore from Rs 1,705 crore in 2007-08.
To improve the quality of catering, IRCTC has set up control rooms at New Delhi, Mumbai, Kolkata, Chennai and Secunderabad. And a toll-free number for redressal of complaints.