Passport Seva Project processes record 10 mn applications in one year

The project was launched with an objective to deliver passport services to citizens of India in a timely, transparent, more accessible and reliable manner

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Mahesh Kulkarni Bangalore
Last Updated : Jun 22 2013 | 3:01 PM IST
Passport Seva Project (PSP), the mission mode programme of the Ministry of External Affairs (MEA), which runs on Public-Private-Partnership mode with Tata Consultancy Services as a service provider completed its first year of successful rollout.

The project, which was launched with an objective to deliver passport services to citizens of India in a timely, transparent, more accessible and reliable manner, has achieved a landmark figure of processing more than 10 million passport applications since its inception in 2010.
 
A six-year old boy from Kolkata, Master Adnan Raja became the 1,00,00,000th applicant in the Passport Seva System.
 

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Muktesh Pardeshi, Joint Secretary, Passport Seva Project and Chief Passport Officer said, “Processing more than 10 million applications for passports and related services is a noteworthy milestone. Our officials have been working relentlessly to provide hassle-free passport services to the fellow citizens. We have also taken assertive steps to streamline and simplify the process for passport applicants.”
 
As part of MEA’s e-Governance initiatives, the Passport Seva Project has transformed the passport issuance system across India. The Ministry is improving governance in Passport Offices by focusing on citizen-centricity, service orientation and transparency.

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First Published: Jun 22 2013 | 2:57 PM IST

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