The project, which was launched with an objective to deliver passport services to citizens of India in a timely, transparent, more accessible and reliable manner, has achieved a landmark figure of processing more than 10 million passport applications since its inception in 2010.
A six-year old boy from Kolkata, Master Adnan Raja became the 1,00,00,000th applicant in the Passport Seva System.
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Muktesh Pardeshi, Joint Secretary, Passport Seva Project and Chief Passport Officer said, “Processing more than 10 million applications for passports and related services is a noteworthy milestone. Our officials have been working relentlessly to provide hassle-free passport services to the fellow citizens. We have also taken assertive steps to streamline and simplify the process for passport applicants.”
As part of MEA’s e-Governance initiatives, the Passport Seva Project has transformed the passport issuance system across India. The Ministry is improving governance in Passport Offices by focusing on citizen-centricity, service orientation and transparency.