Be your own man, Ratan Tata has advised Cyrus Mistry, who will succeed him at the helm of the $100-billion Tata Group two weeks from now.
"I don't think it is right to have a ghost to shadow over somebody," says Tata, dismissing any notion that his larger-than-life persona would linger even after he retires on December 28, when he turns 75.
The Tata patriarch told Mistry, "You should be your own person, you should take your own call and you should decide what you want to do."
Mistry, currently vice-chairman of the conglomerate that spans automobiles, IT, hotels, tea and steel across 80 countries, has been working closely with Tata to prepare for the transition.
Tata spoke about his 50 years with the group, 21 as its chairman, the highs and lows of his tenure, his equation with Mistry and his post-retirement plans during an expansive interview to PTI in his office at Bombay House, the group headquarters.
When asked if he had passed a success mantra to Mistry, Tata said, “No, I told him the same things that I told myself when JRD (late J R D Tata) handed over the mantle to me. The first reaction of anybody is to be J R D Tata because you are filling his shoes. I instantly told myself, "I can never do that."
“I will never be him as much as I try to imitate him. So, I took a decision to be myself and to do what I thought was the right thing. I told Cyrus the same thing.”
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Transition
During the transition, Mistry had asked him from time to time, "is this ok, that ok." He had responded by telling him that he should look at things as "if I were not there because you should be your own person".
He had told Mistry, "if you want my inputs, I will give it to you but be your own man and be yourself and just be driven by the fact that every act you do and every move you make has to stand the test of public scrutiny".
That, he said, was the test he had given himself. "If it stands the test of public scrutiny, do it....If it doesn't stand the test of public scrutiny, then don't do it."
Asked if his counsel would be available to his successor, Tata replied, "Yes, certainly. He knows where to reach me and, we, in fact, would talk business and stay in touch after I leave."
He then disclosed the two of them would have lunch every couple of weeks "over something and we will talk about whatever he wants to talk about".
Tata, who will remain chairman of the various Tata trusts, which hold 66 per cent shares of Tata Sons, was asked as to whether this would not give him a large influence over the group.
“I don't want to say I will have a large influence over the group. I think I would have to wear a different hat of being the major shareholder. The same kind of view that a shareholder might have, not a chairman’s view of the company. I should not be involved in the business of the company, or how the company goes about its growth. But, at the same time, I should be concerned about the return I get on my shares because it is the only income that the trusts have.”
“The dividend from Tata Sons was to be distributed for charity by the trusts. So I should protect that,” he said.
Looking ahead to the future of the group, Tata said he personally believed it was poised to continue to grow.
"Where it would grow, I think Cyrus Mistry should have his space and define where he would like it to grow," he said.
His 20 years at the helm was enough time to charter a course. Quite often an organisation has played out one course, and is ready to go in a different direction, he said. Often, an unwillingness to have that "course correction brings about the demise of an organisation, because when you bring fresh blood into it, he sees things in another way," Tata said.
The group would continue to grow at the same kind of growth that it had achieved, but the patriarch warned, "competition is growing all the time and sustainability of business is becoming more and more difficult".
He went on to say, "So, I am sure Cyrus will bring new ideas and new things. I feel very confident that the organisation and his leadership will grow."
Wanted a flat organisation
Asked about the changes he had not been able to achieve in the group, Tata said he had wanted a more open, flat organisation, where there was not much hierarchy, where there was much more informal working relationships at all levels.
"We are very hierarchical, not feudal, given to honouring years of experience. We don't touch each other's feet, but still almost bow down every time one passes."
Describing his long tenure as a "journey of great learning", Tata said he had a role model to look up to in J R D Tata, whom he had got to know about six years after he joined the group.
He knew him but was not close to him and they had come close together because they were both pilots.
"I have been flying since I was 17, and when he came to Jamshedpur, it was flying which he liked to do and I liked to do. That brought us close and created a friendship between us which grew over the years," he said of the elder Tata.
"So, it was a period of learning, a period of frustration also from time to time. Things didn't happen, which, as a young man, I thought should happen. As an older person, I understand being told as I was at that time that you have to be patient and so on as things don't happen as you might wish them to be."
Summing up his life with the 144-year-old conglomerate, Tata said, "On the whole it has been a very rewarding experience. I tried to uphold the values and ethical standards that were there.
"I feel satisfied that I have done my best to do what I considered to be the right thing and that has been there throughout."
Asked about moments of frustration, Tata said there were many, recalling his first job in the foundries of TELCO, where when one asked why something was being done in a particular way, one was told, 'this is the way we have done it and it is the best way'.
Has that changed in the group now?, Tata was asked.
"I have tried to change. I have been constantly telling people to encourage people to question the unquestioned and not to be ashamed to bring up new ideas, new processes to get things done It has changed to some extent. I would be arrogant and lying if I were to say it has really changed. There are pockets which have changed and there are pockets which continue to be just as they were," he replied.
Not succeeded much
Asked about the goals he had set for himself when he took over as chairman in 1991, Tata replied one of the fundamental goals he had set was to restructure the group into a more cohesive one, with a lesser number of activities and companies. But he had not succeeded very much.
The first company he had tried to divest was TOMCO, Tata Oil Mills, which at that time had a large market share and was competing with Hindustan Unilever.
He had negotiated a sale to Levers which he thought "was very dignified". It was a sale of shares and Lever would give an undertaking that they would not touch any TOMCO employee for three years at least.
"But the banging I got from the media, from the stock market, from our own people who said I was destroying a tradition. My father, who was also an earlier MD of TOMCO, was against me. That really frightened me as a new chairman and that was the last major restructuring I did. Then I did some movement of shareholding within the company to make it more cogent.... that was possibly one area in which I did set goals to myself and failed."
Tata is of the view that people want to do things after retirement which they have always wanted to do. What is it that he wanted to do and has not been able to do?
"I will spend more time on technology, for example, which is quite a passion with me. As an architect, I would like to once again go back to it. Actually, I do it even today but would now implement what I do on the drawing board. Then there are things like piano which I learnt when I was nine years old. I haven't played it since and would like to relearn to play the piano," he said.
About his passion for flying, Tata, a licenced pilot, said, "The day I am not able to fly will be a sad day for me."
Asked about his other hobby of scuba diving, he said he had given it up about four years ago "because I perforated my ear drum too many times".
Which is the best car he had driven, Tata, chairman of the group that makes Jaguar and Land Rover, was asked?
"I have two or three cars that I like but today Ferrari would be the best car I have driven, in terms of being an impressive car," he replied.
Did he have any regrets in life?
"No, I don't like to look back. There are many things that, if I have to relive, maybe I will do it another way. But I would not like to look back and think what I have not been able to."
What is the legacy he would leave at the Tatas?
"Apart from values and ethics which I have tried to live by, the legacy I would like to leave behind is a very simple one--that I have always stood up for what I consider to be the right thing and I have tried to be as fair and equitable as I could be.
"I may have hurt some people along the way but I would like to be seen as somebody who has done his best to do the right thing for any situation and not compromised," the Tata patriarch, one of the world's most influential business leaders, concluded.