The company attributes this to a decline in gross profits in global IT services and products from 43 per cent in the six months ended September 30, 2002, to 37 per cent in the six months ended September 30, 2003.
This comes after a recent reorganisation, which saw the consolidation of its previous IT-enabled services business segment, which provides BPO services to customers, into the global IT services and products business segment.
According to a recent filing to the US Securities Exchange Commission, the company has said,
