Wipro Ltd, and automobile and parts distribution company, TV Sundram Iyengar & Sons, today announced that they have signed a 10-year Total Outsourcing contract. The partnership aims at leveraging IT across all business units and functional areas of TVS & Sons.
The scope of services includes the suite of IT infrastructure and applications across the enterprise. In the initial transformation phase, Wipro will reengineer the current IT systems to achieve business IT alignment, backed by processes and tools. The second phase covering operations and maintenance, would involve application and infrastructure support at the Data Center, and facilities management across 82 locations for 10 years. The engagement would be governed by a mix of milestone-based, business outcome-based and operations-based Key Performance Indicators (KPIs).
Speaking on the occasion R Dinesh, TVS & Sons said: “We see Business-IT alignment as the key driver for achieving business transformation. An integrated IT landscape will not only enable seamless information flow but will also help achieve high performance and scalability in our operations. We are delighted to be partnering with Wipro for this engagement."
Senior VP and Business Head, India and Middle East, Wipro, Anand Sankaran said: “It is our privilege to be associated with TVS &Sons in this engagement. We expect this partnership to provide the growth platform for TVS & Sons in the highly competitive automotive distribution business by leveraging IT practices."