‘‘All verticals will have two players or at best three, says Suchi Mukherjee, founder & chief executive officer (CEO), LimeRoad. The online fashion space had several players but many have shut down (ABOF) or shrunk their business (Voonik). It was a similar script in food delivery, on-demand services or horizontal e-commerce—down to three from five players.
On-demand home services like calling a plumber or beauty services had several players like Housejoy, Urban Clap, Task Bobb, Zimber, Stayglad, Doormint, Good Service. Barring the first two, others have shut down or have been acqui-hired. In online real estate, PropTiger merged with Housing, while Quikr bought HDFC Red and HDFC Realty.
‘‘The big change is it is happening faster, as the market is not deep enough. Only 50-100 million buying online and this is not a market of a billion. Eventually, they will buy, but not yet,” says Mukherjee. ‘‘If you are a No.1/ No.2 player, this is the best time to be in business as the worst is behind us; they will find ways to open up the market.” This year has been all about a return to basics for start-ups, a trend that started last year. It’s no longer about raising capital and burning money to buy growth. In 2017, start-ups focused on profitable growth and building moats, says Abhiraj Bahl, co-founder, UrbanClap.
In terms of fund-raising, it was not a bad year. Start-ups raised $3.15 billion in 2017 in venture capital from 336 deals, a notch lower than $3.44 billion raised in 2016 from 452 deals, as per an early estimate by VCCEdge, the data arm of VCCircle.com. This include large fund-raise by three start-ups Flipkart, Ola, and PayTm but doesn't include angel and seed stage deals, which infused another $251 million from 450 deals.
‘‘There was a question mark on how big a business you can build in enterprise software but firms like FreshDesk has been an inspiration for others,” says Rahul Khanna, managing partner, Trifecta Capital.
Start-ups in enterprise software are trying to be globally competitive by targeting markets in South-east Asia, West Asia or North America.
In fintech, Indian start-ups have a good chance of building cutting-edge solutions which are globally competitive, especially those in the interface of fintech and AI. That’s because India did not have much of legacy infrastructure. ‘‘While lending is a large opportunity, there are many firms doing great work in compliance, operational efficiency or underwriting. Some of these firms are under the cover,” says Khanna.
2017 was also an year when start-ups had to cope with economic slowdown, GST and the effects of demonetisation end-2016. Investors say agri-related businesses will see more action in future as companies like to oraganise the supply chain. ‘‘The payment, logistics, computing and connectivity (cheap data) is mostly in place. The next wave of investing will be for Bharat,” says Khanna.
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