E-governance in Uttar Pradesh will hit superhighway next month to transform citizen-centric service delivery system through information & communication technology (ICT).
Beginning August, 26 services of 8 departments would be available to people across the state via single web access point – State Service Delivery Gateway (SSDG) through Common Service Centres (CSC) and Lokvani centres.
These services would be consolidated under 'State Portal' to be launched on August 1 in all the districts. UP would become the first Indian state to implement e-governance on mega scale.
The departments covered are food & civil supplies; training & employment; handicap welfare; social welfare; panchayati raj; urban development; revenue; and women welfare and child development.
The 26 services include applications and certificates related to caste, income, domicile, employment registration, loan to handicapped persons, old age pension, family benefit scheme, marriage and illness grant, copy of ‘Kutumbh’ register, birth/death certificates, khatauni, ration card, pension for widows, financial and legal assistant to dowry sufferer women etc.
State chief secretary Jawed Usmani had recently inaugurated a training workshop here aimed at ensuring proper implementation of e-governance.
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“Shifting of government-to-public interface from offices to web-based portal is an important initiative to mitigate the abuse of administrative power by incorporating transparent IT-based procedures,” he underlined.
Warning against laxity, Usmani directed the departments to ensure that infrastructure development and officials’ training was completed.
“UP is the only ‘big state’ to have adopted this IT-based citizen-specific service delivery system on this scale,” said Anil K Gupta, infrastructure & industrial development commissioner (IIDC).
He said the government felt distribution of laptops/tablets would not only increase awareness of information technology, but hold enormous scope of employment in this sector.
IT principal secretary Jiwesh Nandan said the portal will have the provision of e-submission of applications, which would be processed by departments.