The government is toying with the idea of introducing a delivery-quality based benchmarking for service providers as part of attempts to position India as a quality service providing hub. |
This would be introduced under the proposed Services Export Promotion Council and the 'Served from India' scheme announced in the first-ever National Foreign Trade Policy. |
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The need for a grading, based on quality of delivery, is being felt especially in the case of services like healthcare, a field in which india has emerged as a preferred destination. |
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A grading of this kind would help prospective consumers, official sources said. |
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As a part of the proposal, the EPC may be allowed to issues certifications which would help legitimate and deserving players gain increased market access. |
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The government is also likely to identify certain services which need to be given a special push with regards to exports, as part of the 'Served from India' scheme. Legal and architechtural services are expected to be among those which may receive a special push. |
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India's services industry has been projected to achieve exports to the tune of 65 billion dollars by 2008. The IT-enabled servcies and business process outsourcing exports are expected to reach 21-24 billion dollars. |
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