 "Ministry of Road Transport and Highways acquires ISO 9001:2008 Certificate")
The ISO certificate will be applicable to all wings of the ministry at its headquarter in New Delhi, including the offices of the Union Minister and Minister of State, covering more than 700 employees.
Ministry of Road Transport and Highways is probably the first largest ministry to achieve this feat. Speaking on the occasion, Nitin Gadkari, Union Minister of Road Transport & Highways and Shipping, said that a quick and transparent decision making process, backed by decentralised power structure and a system of performance audit would go along way in ensuring that departments are able to achieve the development workthat they set out to do.
International Organisation for Standardisation (ISO) is aninternationally recognised and preferred quality management system standardthat enables one to demonstrate commitment to quality and customersatisfaction. Implementation of ISO 9001:2008 was started in 2012-13.