Perfect stitches

For this little boutique, tailoring isn't merely work... it's an art.

When Bill Clinton visited Delhi, on his to-do list also featured a tailor's boutique "" Grover Cloth House "" from where he famously got a humongous amount of suits stitched.

In fact, his daughter Chelsea Clinton is one of the boutique's famous customers besides George Bush, who had his share of the wardrobe stocked with suits stiched by the Grovers and their team of tailors in 2006.

Ram Saran Grover had been working with fabrics for a long time before he finally decided to venture into a tailoring boutique in 1962.

Luckily for him, Grover's choice of location, with time, turned out to become one of the most desired retail locations in the city "" Khan Market "" attracting IAS officers and expats.

Fifteen years ago, Grover Cloth House initiated their third generation Grover into its fold "" Bobby Grover.

"I find immense job satisfaction here and along with my family and team, we put in our 110 per cent to sustain the image that was created by my grandfather," he says.

He recalls one of his most exciting days at the boutique as being the day that Chelsea Clinton visited them. "The entire market was closed down for her visit to our showroom on March 21, 2000. She was here for almost an hour," he beams.

Impressively, Grover cannot recall a single incident when a client may have been upset with the product or service. With a satisfaction rate of almost 99 per cent, he believes that his clients understand that tailoring is an art where sometimes the art form may not be perfect.

"But we work very hard to please every client and make amends whenever and wherever necessary," he admits.