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Rajasthan to launch tourism call centre

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Anil Sharma New Delhi/ Jaipur
Last Updated : Feb 05 2013 | 1:20 AM IST
With an aim to boost tourism, Rajasthan's tourism department is all set to launch its 24-hour call centre from July.
 
"The preliminary exercise has already been completed and we hope to launching it in July," a tourism department official said.
 
A tourist seeking any tourism related information or wanting to register a complaint would be able to do it after dialing a toll free number. It would help the tourists by imparting updated and correct information about the desert state, the official added.
 
Initially the call center would first start operations in Hindi and English. Later on the center would also provide services in other major foreign languages, the official added.
 
The persons engaged for the call centre would be such to possess a flair for having tourism information. The call centre will initially be three seater, which will be expanded according to the requirement.
 
The call centre to have email and fax integration. "If the customer on the phone wishes to have certain information the same would sent over by e-mail or fax", he added.
 
With a record arrival of more than 1.2 million foreign tourists and 17 million domestic tourists during the year 2005-06, Rajasthan has been one of the most popular destinations for all.
 
The trends of the record arrivals reaffirm the growing popularity of Rajasthan as the most preferred tourist destination worldwide particularly in cities and places like Jaipur, Jaisalmer, Udaipur, Bikaner, Jodhpur Ranthambor Wildlife Safari and Mount Abu.
 
Additionally, over 7 million domestic tourists visit Rajasthan annually. The world famous "golden triangle" comprising of Delhi-Agra-Jaipur has put Jaipur on the world tourism map. Almost 60 per cent of international tourists visiting India come to these places.
 
The rate of growth of tourism in Rajasthan has been phenomenal in the last few years. Annual rate of growth for domestic tourists has been 7 per cent and for international tourists has been 5 per cent. The total spending by all the tourists visiting the state is over Rs 10,000 million per annum.

 
 

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First Published: Jun 11 2007 | 12:00 AM IST

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