Satyam satellite printing facility for Thomas Cook

This service has been set up by Thomas Cook, the official travel company for Satyam at Hyderabad.

Thomas Cook services Satyam's requests for both domestic and international travel catering to the needs of the Hyderabad-based offices.

The STP facility would help address the sizeable travel requirements from the company and ease the process of travel planning by completely curtailing the delivery time. With this Satyam is the first corporate in India to have this facility at their location.

Thomas Cook is the first travel agency to have received the approval from IATA, Singapore, having satisfied all their stringent norms in relation to safety & security of the traffic documents.

This heralds the launch of Satellite Ticket Printing (STP) Technology, in India. Globally, STP is prevalent in the US, European and Far Eastern markets, with India now joining the ranks.

Thomas Cook's CRS (Central Reservation System) partner, Galileo India, implemented the STP.

Ashwini Kakkar, the MD & CEO of Thomas Cook (India) said, "in this high- tech era, providing convenience through state-of-art technology is an absolute must. Today, as the world is becoming a global village, at Thomas Cook it is our constant endeavor to provide to our customers, facilities of international caliber."

Introduction of this state-of-the-art technology will ensure real time delivery of tickets. With some 'offsite' implant locations of Thomas Cook being located outside the main cities, away from the Thomas Cook servicing branch, use of the STP will result in enhanced efficiency by significantly reducing on servicing time, thereby truly being able to provide customers a 'world class' service.

With around half of the corporate travel business of Thomas Cook being generated through 'offsite' implant locations, use of STP would immensely help in enhancing the service delivery to a geographically wide-spread client base in India.

Satyam managing director B Rama Raju said, "Thomas Cook has been associated with Satyam for a while now, and this feature will result in uncomplicated and easy travel planning to both the parties."

The mechanism involved in STP is that the 'offsite' implant location would create the bookings and queue the same to the main 'host' at the Thomas Cook Office.