With an aim to increase its customer base in the country, Fiserv India- a wholly-owned subsidiary of Fiserv Inc is planning to strengthen its focus on financial services like banks, credit unions and investment services.
Moreover, the company has opened its research and development centre in Bangalore. This R&D facility has an office space of 20,246 sq. ft. and a current seating capacity of 200 associates.
Fiserv India offers a spectrum of technology management services with expertise in payments, processing services, risk and compliance, customer and channel management and insights and optimisation. "With an aim to increase our business in India, we are growing our teams across all locations and business areas for developing banking and payments products, supporting client implementations and in specialised areas such as analytics and user experience. We are also working on bringing Fiserv leading banking, payments and wealth technology solutions to India market," Shrihari Gokhale, president of Global Services at Fiserv told Business Standard.
"We have opened our R&D Centre in Bangalore. As Fiserv is expanding its offerings in areas such as advanced analytics, the company will benefit from the experienced resource pool of IT talent in Bangalore. This new facility will help the company offer R&D services in digital channels, banking analytics and remote infrastructure management for financial institutions," Gokhale said.
Fiserv has offices in Bangalore, Pune and New Delhi. Fiserv India has a team of more than 2,600 associates who provide product development, infrastructure support and managed services in IT and business-process outsourcing (BPO) for the company and its global client base.