Irda asks National Insurance to adhere to claims servicing rules

Insurance Regulatory and Development Authority (Irda) has given a warning to public general insurer National Insurance Company (NIC) pertaining to violation of its regulations.

Based on complaints received from individuals, Irda has asked the Kolkata—headquartered insurer to adhere to the Irda PPI Regulations related to claim servicing, policy servicing and grievance redressal.

Irda has cautioned the company with regard to delay/non compliance of Ombudsman's award.

Though no charges have been pressed against the insurer, Irda has asked them to comply to the regulations.