The insurance regulator said it did not find any mitigating factor to consider in the personal hearing or in the representation. SBI Life has to submit a compliance report within 45 days.
In March 2014, Irdai had asked SBI Life to refund the amount to the policyholders of Dhanaraksha Plus Limited Premium Paying Term (LPPT), a group insurance policy. It had said the life insurer had adopted business practices in violation of prescribed regulatory norms where the LPPT was sold as a single-premium policy instead of the approved "file-and-use" features.
It also said the insurer paid excess commission to "corporate agents", above the eligible two per cent.
This product was offered as a single premium product by receiving the second year's premium in advance, along with first-year premium, by offering a discount of four per cent on the advance premium.
The regulator said large scale of collection of two regular premiums upfront, along with the first-year premium, is detrimental to the interests of the policy holders. It also said the manner in which the policies were offered was also detrimental to policy holders' interests.