SBI launches On-line Business Centre

State Bank of India (SBI) has launched an On-line Business Centre at the bank's Lucknow head office. The business centre will give the public banking-related information through telephone or internet.

The On-line Business Centre was inaugurated by SBI-Lucknow Circle Chief General Manager Shiva Kumar. The centre aims at addressing needs of new customers, particularly the younger generation, who desire to avail of the SBI services.

"Probably, this is a one-of-its-kind business centre in the country, which will serve all the customers," said Kumar.

Any customer contacting SBI On-line Business Centre will be given an auto generated index number for all future references. This system will also record the date and time of the call so that the for bank management can monitor the response time.

The customers can utilise the on-line service of the bank through the numbers offered by the bank including toll-free number, mobile number and e-mail. "Even a missed call will be responded to," assured Kumar.