India has been the fastest-growing market in Asia for the affluent segment between 2006 and 2010. The compounded annual growth rate of the country’s affluent segment has been 21 per cent during this period. In 2011, the number of affluent individuals in the country was estimated at around 2.6 million and analysts expect it to grow to 4.2 million by 2015. Standard Chartered Bank, the largest foreign lender in India, plans to tap into this opportunity to expand its wealth management operations. The bank’s global head (priority and international banking), Foo Mee Har, tells Somasroy Chakraborty the growing importance of financial advice. Edited excerpts:
Traditionally, Indians have been averse to appoint professional managers to manage their wealth. Why is financial advisory gaining popularity among them now?
I think this evolution is a result of two key factors. First, it is a result of the last financial crisis. Now, people are willing to put in more time in understanding where their money is invested. The second factor is that currently there are many investment options, as people are open to opportunities — not only locally but around the world. Naturally, it helps if you are working with a partner like us with a global presence. The affluent understands that they need to leverage banks for information, and connect them with opportunities globally. We have found that the Indian affluent are more international in their outlook; they look beyond their own doorstep for worldwide opportunities.
What are the kind of products that the Indian affluent are looking to invest?
The Indian affluent are the most active investors. On an average, they invest in 4.3 product types, which is highest amongst all the Asian markets we surveyed (Standard Chartered Bank and Scorpio Partnership conducted a study in October-November 2011 to capture sentiments of over 2,700 Asian affluent individuals across nine markets, including India). Investment choices reflect a preference for tangible options. The preferred ones are gold, high-interest savings schemes and real estate.
Is Standard Chartered Bank looking to target the affluent segment from non-metro towns?
We are very excited about the opportunity beyond Tier-1 cities. We have presence in 34 cities in India. We understand the market and clients’ needs here. It is visible that wealth is shifting to smaller towns and cities. We want to be there to offer services.
It is believed that the affluent in smaller towns are not as savvy as those in metro centres. What investment options are you offering them?
We do an analysis of the clients’ needs, assess their risk profile, and then recommend a slew of investment products. It can range from banks’ fixed-deposit schemes, which are currently offering attractive rate of interest to exchange-traded gold funds to real estate.
A number of private firms are now offering wealth management advice in India. How do you see the competition going forward?
I feel that the reputation of the wealth manager is now more pronounced due to the financial crisis of 2008-09. Earlier, clients used to think very little about the safety and strength of banks. But now, it has taken the centre-stage. We also found that most affluent Indians value a bank that has foreign presence and offer services globally. Hence, we are well-placed in that respect.
A study showed wealthy Indians spend around 3.1 per cent of their earnings in philanthropy. What needs to be done to increase the affluent segment’s investments in charitable causes?
In India, there is an increasing trend of “giving back” among the affluent segment. The government needs to play an active role to encourage initiatives to make economic development inclusive. For instance, in Singapore, the government offers a very generous tax deduction of 250 per cent on philanthropic investments.
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What is the growth outlook for Standard Chartered Bank’s wealth management business in India?
India is already among our top five markets out of 31 globally. We have grown our relationship managers by 25 per cent, and will continue to grow it at this rate. Since we re-launched the priority banking proposition in 2009, we doubled our revenue run rate and have grown our contribution to the consumer banking business. We will continue to invest strongly behind capabilities, people, technology and branch network here.