The Central Board of Secondary Education (CBSE) offers counselling services to students and parents of the CBSE affiliated schools to help them deal with examination and result related stress. The CBSE Counselling Service is a community outreach programme which is provided free of cost through Telephonic Counselling, Online Counselling and Question Answer Columns in National Newspapers. The tele-counselling service is provided by the Principals and trained School Counsellors at the time of preparation of examinations during February-April and at the time of declaration of results during May-June. Students and parents can dial a toll free number from any part of the country which gives centralized access to CBSE helpline.