PM's interaction through PRAGATI The Prime Minister, Shri Narendra Modi, today chaired his fifth interaction through PRAGATI - the ICT-based, multi-modal platform for Pro-Active Governance and Timely Implementation. In course of his review today, the Prime Minister expressed concern at the grievances relating to post offices. Noting that postal services are vital for the poorest sections of society, he directed the Department of Posts to work towards improvement in service delivery, especially in areas such as payment of policy benefits, money orders, postal savings accounts, and delay in delivery of post. The Prime Minister reviewed the progress of key infrastructure projects in the Railway, Road, Power, Telecommunication and Agri-Infrastructure sectors, spread over several states including Andhra Pradesh, Telangana, Jharkhand, Odisha, Chhattisgarh, Maharashtra, Tamil Nadu, West Bengal, Uttarakhand, Rajasthan, Gujarat, Haryana and Uttar Pradesh. The projects reviewed also included the Western Dedicated Freight Corridor and Chennai Metro Rail. The Prime Minister urged speeding up of work for early completion of the projects. Shri Narendra Modi reviewed the scheme for provision of mobile services in Left Wing Extremism affected areas. Emphasizing that mobile connectivity was extremely essential for the common man, particularly in backward areas, he urged all concerned States to accelerate implementation of the scheme. The Prime Minister was given a demonstration of the progress of the Crime and Criminal Tracking Network and Systems (CCTNS) scheme, through live video conferencing with three police stations in the States of Assam, Uttar Pradesh and Karnataka. He called for enhancing both the level of sophistication, and the speed of implementation of this scheme across the country.