Recent IT outage stranding thousands to cost £80 mn: British Airways CEO

However, Willie Walsh clarified that the figure was an initial estimate

Recent IT outage stranding thousands to cost £80 mn: British Airways CEO
British Airways
Reuters Madrid
Last Updated : Jun 15 2017 | 7:48 PM IST

A technological failure which stranded tens of thousands of British Airways (BA) passengers in May will cost the company around £80 million ($102.19 million), Willie Walsh, chief executive of BA parent International Airlines Group (IAG), said on Thursday.

The figure was an initial estimate, Walsh told at the company's annual shareholders meeting in Madrid.

In addition to BA, IAG owns Aer Lingus, Vueling and Spain's Iberia.

BA suffered a disruption at London's Heathrow and Gatwick airports when a power surge knocked out its information technology system forcing it to cancel almost two-thirds of all flights on May 27, which fell on a busy bank holiday weekend.

Heathrow suffered further setbacks on Thursday after a baggage system failure prevented luggage from being checked in at terminals 3 and 5. The problem has been resolved.

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First Published: Jun 15 2017 | 7:48 PM IST

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