Snap Inc, the parent company of the popular photo-messaging and storytelling app Snapchat, is having a productive autumn.
A couple of weeks ago, Snap filed confidential documents for a coming stock offering that could value the firm at $30 billion, which would make it one of the largest initial public offerings in recent years.
Around the same time, it began selling Spectacles, sunglasses that can record video clips, which have become one of the most sought-after gadgets of the season.
And yet, even when it’s grabbing headlines, it often seems as if Snap gets little respect.
Though Snapchat has overtaken Twitter in terms of daily users to become one of the most popular social networks in the world, it has not attracted the media attention that the 140-character platform earns, perhaps because journalists and presidential candidates don’t use it very much. Snapchat’s news division has become a popular and innovative source of information for young people, but it is rarely mentioned in the hand-wringing over how social media affected the presidential election.
And because Snapchat is used primarily by teenagers and 20-somethings, and it seems deliberately designed to frustrate anyone over 25, it is often dismissed as a frivolity by older people. This is all wrong. If you secretly harbour the idea that Snapchat is frivolous or somehow a fad, it’s time to re-examine your certainties. In fact, in various large and small ways, Snap has quietly become one of the world’s most innovative and influential consumer technology companies.
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Snap, which is based far outside the Silicon Valley bubble, in the Venice neighbourhood of Los Angeles, is pushing radically new ideas about how humans should interact with computers. It is pioneering a model of social networking that feels more intimate and authentic than the Facebook-led ideas that now dominate the online world. Snap’s software and hardware designs, as well as its marketing strategies, are more daring than much of what we’ve seen from tech giants, including Apple.
Snap’s business model, which depends on TV-style advertising that (so far) offers marketers fewer of the data-targeted options pioneered by web giants like Google, feels refreshingly novel. And perhaps most important, its model for entertainment and journalism values human editing and curation over stories selected by personalisation algorithms — and thus represents a departure from the filtered, viral feeds that dominate much of the rest of the online news environment.
Snap is still relatively small; its 150 million daily user base pales in comparison to Facebook’s 1.2 billion, and its success is far from assured. In its novelty, it can sometimes veer toward the bizarre and inscrutable. And it’s not obvious that all of its advances are positive. (For instance, I’m not sure that it’s always better for our relationships to lose a record of our chats with friends.)
Yet it’s no wonder that Facebook and its subsidiaries appear obsessed with imitating Snap. As a font of ideas that many in the tech industry hadn’t considered before, Snap isn’t just popular, but also increasingly important.
“Regardless of what happens, they’ve reshaped the social media landscape,” said Joseph B Bayer, a communications professor at Ohio State University who has studied Snapchat’s impact on how people communicate. “They’re making risky moves, trying to rethink what people want online as opposed to taking what’s already been done and adding a new flash.”
Techies value disruption, and it’s difficult to think of another online company that has shuffled the status quo as consistently as Snap has over the past few years.
Before Snapchat, the industry took for granted that everything users posted to the internet should remain there by default. Saving people’s data — and then constantly re-examining it to