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Reinventing HR-line manager relationship

HR-line manager
Strategist Team
Last Updated : Jan 13 2014 | 12:08 AM IST
Conflicting priorities, old-fashioned protocols and mutual frustration can hamper relations between HR and line managers, to no one's benefit, finds a Hay Group research. The global research, based on 150 HR directors and 600 line managers, finds half of the line managers feel that HR teams are slow to respond, with many of them even stating that Google is a better source of information. Even higher numbers (76 per cent) consider that HR keeps information close to its chest.

The feeling is mutual. Seventy-one per cent of HR directors say line managers expect immediate responses to queries and are unforgiving if the process takes longer.

The survey finds that a majority of HR managers agree that empowering line managers to make autonomous people management decisions should be a key goal. The challenges like globalisation and budget constraint require that the power to act decisively on people management issues must be extended from the HR function to line managers. This will help HR directors retain oversight while enjoying freedom to realise their strategic ambitions.

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First Published: Jan 13 2014 | 12:08 AM IST

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