German luxury car manufacturer, Audi, has held the fifth edition of the Audi Twin Cup which saw participation from 31 Audi dealerships across India.
A total of 151 teams comprising of 305 Audi dealer technicians and service advisors competed for the coveted championship titles. Six technical and six service teams made it to the exciting finals where the team from Audi Ludhiana bagged the top spot in the Technology category and Audi Bengaluru topped in the Service category.
Joe King, Head, of Audi India, handed over the Audi Twin Cup trophy to the winning teams of Audi Ludhiana and Audi Bengaluru in a glittering ceremony held at J.W. Marriott, Bengaluru on December 3rd, 2015.
"At Audi, the customer is the core of our strategy in India. After sales services play a major role in delivering customer delight and earning customer loyalty. Efficient service and customised solutions are pivotal in creating a reliable brand experience," said Joe King, Head of Audi India.
"We believe in giving our customers a distinct luxury experience both pre-sale and post sale and that has also helped etch our recognition as the brand with the highest degree of sales satisfaction," he added.
"The Audi Twin Cup is an initiative to recognise these Audi partners who are delivering exceptional customer service through an excellent customer support structure," King added.
The Audi Twin Cup creates an opportunity for everyone within the Audi dealership framework to be seen as the best in the country at what they do. These awards recognise the technical troubleshooters and the best in class service providers who show impeccable commitment to creating the Audi experience.