With Topsgrup garnering praise as a trusted security services group in India, its Group Chairman Dr. Diwan Rahul Nanda forayed into the consumer-to-consumer segment with the launch of an on-demand home services marketplace app called Cheep, in Mumbai, Delhi and Bengaluru.
Cheep is a one-stop solution, bringing consumers and home service professionals together on a single technology-driven platform, which empowers users to find any home service at the tap of a button.
"In the modern times, where people are already so drained with the taxing responsibilities at office and towards the family, finding trusted, qualified and verified domestic services tend to add to the stress. We bridge the gap between consumers and home care services with our trustworthy and skilled professionals, who attend to plumbers, carpenters, electricians, baby sitters and so on," said Nanda.
An interactive platform, Cheep not only lists a wide range of service providers, but also displays genuine user feedback and ratings, helping users make an informed decision of choosing the right professional.
"The idea behind the app is to provide genuine and safe services at your fingertips and ensuring consumers are stress free. We enable our users to scan through individual profiles of listed service providers, take a look at their work history and reviews, speak directly with the service professionals and book the task once they are happy with their choice," said Rasshi Nanda, Vice President Marketing and Co-Founder of Cheep.
Backed by the country's foremost security services company, Topsgrup, the app allows users to chat with service providers in a secure window where they can also share photographs to explain the issue better and discuss the scope of work. Online payment methods make the process transparent and nullify the need for cash transactions, making it further secure.
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Addressing the users' hesitation of dealing with new service providers, every engagement via the app comes with an insurance cover, in case of unforeseen damages at the time of the task. They also provide legal liability and fidelity insurance to all users and provide insurance against accidents or death.
"Cheep, backed by Topsgrup, ensures ultimate security with thorough background checks of all its professionals. The app also has an inbuilt Alert feature that allows women and elderly people to call for help if they sense any threat or danger from any of our professionals at their homes. On receiving an alert in our Command and Control Centre (CCC), our trained emergency response teams at Topsgrup instantly react and respond to the alert and ensure that the consumer is safe at all times," said Viraat Saxena, CEO, Cheep India.
The app is currently available in seven cities in India and by mid-August, is projected to be operational in 20 cities. The curators are also looking to go international, with immediate plans to launch the app in Abu Dhabi, Dhaka, Dubai, Kuala Lumpur and Singapore in 2017 and Europe, Canada and Australia in 2018.
The app will be available in India for downloaded from the App Store and Google Play.