Yaantra, a start-up that offers doorstep repair services and sells refurbished and pre owned smart-phones with warranty has now launched its first ever branded retail store in the city.
It is all set to facilitate a one-on-one treatment for its customers, wherein they can visit the store in person and get to understand the repair services better.
The India's first-of-its kind store, launched by the company, allows people to purchase refurbished and pre owned handsets, with warranty of all varieties and brands first-hand.
The endeavour is to further enhance the trust that the brand has created in the market so far, catering to a transparent level of dealing. The store shall serve as the unified centre offering technical support and phone correction for all the mobile handsets at once.
Expressing his delight on the launch,Jayant Jha, Co-founder, Yaantra, said, "This is yet another beginning for us in a way, entering into the physical market and we shall strive best to continue to innovate, excel and work towards maximum customer satisfaction. The store is strategically located in the District Centre, Janakpuri area, which is one of the city hubs for everything technical. We have also opened two kiosks one in the EDM Mall Anand Vihar and the other in Pacific Mall, Subhash Nagar. This initiative will help us reduce the turn around time to service our customers, what works best for our clients and also gives us the competitive edge. Yaantra repairs and sells pre owned/ refurbished phones with warranty upto 6 months, promises data protection and is highly focused on customer delight."
While the Indian market is replete with technological inventions today, the refurbished mobile market still remains a highly fragmented, unorganized and to a great extent, a grey area at large.
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With scalable businesses like Yaantra coming to fill this gap the market faces, it looks like it will soon create great opportunities to offer. Although there are many small players operating in the market for long, customers often fail to build the kind of trust required for having safe investments in such deals for refurbished models without a dependable entity in picture.
With growing numbers of reputed names now joining the game, customers can finally relax about getting cheated or facing any undue stressful situations.