The Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution has filed a complaint under Section 12(1)(d) of the Consumer Protection Act, 1986 in the National Consumer Disputes Redressal Commission (NCDRC).
The department has filed this class action suit on behalf of the large number of consumers of Maggi in the country against Nestle India on grounds of unfair trade practices, sale of defective goods and sale of Maggi Oats Noodles to the public without product approval.
The complainant has sought a sum of Rs. two hundred and eighty-four crores and fifty five lakhs that the Opponent Company is liable to pay and a sum of Rs. three hundred and fifty five crores forty lakhs and seventy thousand only as punitive damages on account of the gross negligence, apathy and callousness on the part of the Opponent Company. Thus, the total claim is for a sum of Rs. six hundred and thirty nine crores and ninety five lakhs and seventy thousand.