To empower HR professionals and enhance employee experience, Oracle announced new artificial intelligence (AI)-based capabilities and user experience enhancements within the Oracle Human Capital Management (HCM) Cloud.
The latest innovations deliver simple, powerful tools that can improve engagement, recruitment, and HR productivity, and also empower employees to quickly and easily access the information they need to excel at work.
"HR teams have traditionally had to pick between simplicity and performance when selecting new technologies. To accelerate innovation, improve productivity, and successfully prepare for the future of work, HR can no longer make this trade-off. Instead, HR teams need simple and powerful solutions that combine an intuitive user experience with the latest innovations in areas such as chatbots and artificial intelligence," said Holger Muller, VP and Principal Analyst, Constellation Research.
HR professionals need to apply new strategies and technologies to attract, engage, and retain employees to address escalating recruitment costs and increasing employee turnover. The latest innovations within Oracle HCM Cloud enable HR professionals to address these challenges by providing simple, powerful solutions that can proactively anticipate and respond to changing employee and workforce needs. The new innovations can optimise talent management, provide complete workforce insights, increase operational efficiency, and make it easy for everyone to connect, collaborate, and do their job - from anywhere, on any device.
With the new features, HR professionals can simplify and humanise the entire candidate and employee experience by making work more enjoyable, smarter, and collaborative.
A redesigned user interface leverages artificial intelligence to help employees minimise busywork and focus on actions and decisions that matter most. The new features include a "Newsfeed" interface where employees can choose a customized style to highlight the data and details they care about most. Oracle also introduced intelligent, intuitive, new search capabilities make it easier for employees to find the information they are seeking quickly and easily.
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A personalised cross-device experience was also implemented for employees to be more productive and take action based on company updates, personal feedback, and goals - no matter where the job takes them - on their desktop, tablet, or mobile phone. Meanwhile, the new performance "check-in" capabilities help ensure employees are always receiving real-time coaching and feedback and can easily track goals.
New AI and chatbot capabilities enable candidates to search for jobs and get questions answered directly through channels like Facebook Messenger, while also automatically alerting candidates to updates and needed actions on their channel of choice. Also, a "self-driving" promotion process helps employees reach their objectives and succeed in their current positions by providing proactive alerts.
"We all now expect that enterprise applications offer the same easy, intuitive experience that we enjoy with digital services in our personal lives. With the latest release of Oracle HCM Cloud, we are focused on delivering the best possible employee experience without compromising the security or performance of critical business applications. By leveraging advanced technologies to make HR applications powerful yet simple to use on any device, we can make work smarter, more enjoyable, and more supportive," said Chris Leone, senior vice president, HCM Development, Oracle.