To improve customers' roaming experience
Tata Communications has launched RoamPulseTM platform, a real-time roaming intelligence service that allows mobile network operators to improve their customers' roaming experience and make their business more efficient.RoamPulseTM provides real-time monitoring, reporting and alarming of all roaming traffic and answers the growing market problem of undetected roaming issues. These issues can cause significant commercial loss for mobile operators, trigger customer churn and negatively affect market perception.
RoamPulseTM is a next-generation integrated platform covering 2G, 3G, 4G and LTE signaling traffic. It enables mobile network operators, roaming managers and interconnection managers to optimise their customers' roaming experience and minimise service disruption by proactively representing network health and identifying areas of attention.
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