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Wipro partners with ServiceNow to offer FieldX for enhanced after-sales services

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Capital Market
Last Updated : Jul 22 2021 | 5:04 PM IST
Wipro today launched FieldX, a cloud-based end-to-end digital service lifecycle automation solution built on ServiceNow's Now Platform. Using FieldX, manufacturing organizations can enhance and scale-up their after-sales customer service operations while reducing costs.

Built as part of the ServiceNow Partner Industry Solution Program, FieldX integrates the customer service and field-service management capabilities of the Now Platform with Wipro's Internet of Things (IoT) and Augmented Reality (AR) platforms. By digitizing and automating departmental and cross-enterprise workflows, FieldX allows manufacturers to scale-up operations with reduced costs.

Built as part of the ServiceNow Partner Industry Solution Program, FieldX integrates the customer service and field-service management capabilities of the Now Platform with Wipro's Internet of Things (IoT) and Augmented Reality (AR) platforms. By digitizing and automating departmental and cross-enterprise workflows, FieldX allows manufacturers to scale-up operations with reduced costs.

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First Published: Jul 22 2021 | 4:54 PM IST

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