Delta Airlines apologises for listing China's territories as independent countries

Bs_logoImage
IANS Beijing
Last Updated : Jan 13 2018 | 9:45 AM IST

Delta Airlines has apologised for listing Tibet and Taiwan as independent countries on its official website and promised to take immediate measures to correct the mistakes.

Delta apologized deeply for the serious mistakes that has hurt Chinese people's feelings and it was taking immediate steps to resolve it, said a statement posted on Friday on the website of the Civil Aviation Administration of China (CAAC), Xinhua reported.

The US carrier said it will have a careful check for other possible errors and avoid such mistakes in the future, said the statement.

In the letter of apology to the CAAC and on its official website, Delta said it is fully committed to China and Chinese customers as China is one of its most important markets.

The CAAC, earlier on Friday, summoned representatives of Delta, urging the company to issue an immediate and public apology, and to investigate the incident thoroughly and publish investigation outcome in a timely manner.

On the Chinese version of Delta's official website, it listed Chinese territories, including Tibet and Taiwan, as "countries" in a drop-down menu.

--IANS

pgh/

Disclaimer: No Business Standard Journalist was involved in creation of this content

Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Access to Exclusive Premium Stories Online

  • Over 30 behind the paywall stories daily, handpicked by our editors for subscribers

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Jan 13 2018 | 9:38 AM IST