Reliance Jio Infocomm on Friday said all Jio Chat data is hosted physically in its data centres in India and does travels outside the country.
"All Jio Chat data and associated servers are hosted physically in Reliance Jio data centres in India. No data travels outside of India from Jio Chat servers," a company statement said here.
"We have seen various comments online by anonymous users and other aliases that question the integrity and security of the Jio Chat app. As a rule, we prefer not to respond to gossip and innuendo; however, we want to assure our users that Jio Chat takes privacy and security very seriously," the statement added.
Regarding the concern raised in references to Chinese map application program interface (API), the statement said: "Jio Chat is a global application. It is well known that China does not support Google Maps. Thus, for location based services within China, a Chinese-based mapping service is required."
"This is a common practice for any app wishing to provide location based services within China. However, when used globally, JioChat (outside of China) always uses Google Maps," it added.
"We fanatically respect and adhere to the privacy, security, and confidentiality of our users' information," the company said.
It also clarified that Jio Chat is developed by developers across the world, including India.