A passenger holds a confirmed ticket on an 8.30 pm flight to Mumbai. He arrives at the airport at 7.45 pm to check in. The airline staff tell him the flight is delayed by an hour and is overbooked.
The staff request him to take the 10 pm flight instead, after profusely apologising. The passenger becomes militant and refuses to accept the shift, insisting that he wants to go by the earlier flight because he has a confirmed ticket for it.
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