The consumer is being taken for a ride. He has been told by the Telecom Regulatory Authority of India (Trai) that his local call can last a world record 90 seconds. Funny.
Further bad news is that no review of this scandalous decision is likely to take place. Arun Shourie has also commented on predatory pricing by some telecom companies . To complete the ride of the telephone consumer, Arun Shourie has gravely spoken of the consumer
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