Sanjiv Kapoor, chief strategy officer of Vistara, the full-service airline from the Tata group, took an AirAsia India flight to Goa. Amar Abrol, CEO of AirAsia India, which is a low-cost airline part-owned by the same group, expressed his gratitude almost instantly. In a late night tweet, Abrol said, “Thank you for flying @airasiain to Goa tonight @TheSanjivKapoor.” Kapoor returned the favour and called Air Asia “family”: “Always enjoy my flights on AirAsia... Lovely crew and good flight,” Kapoor tweeted. Abrol is on record as saying that there is no concept of a full-service airline in India — it is only pricing that affects the choice of an airline in India.
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