Firstsource Solutions (NSE:FSL, BSE:532809), a leading global provider of business process outsourcing (BPO) services, has been a major investor in the UK in the last three years and with two Operations centres now employes over 1,300 people in Belfast and Londonderry. This achievement has won Firstsource the UK Trade & Investment's (UKTI) Investor of the Year award in the UK-India Business Awards. The awards were announced in Mumbai by Lord Davies, UK Minister for Trade, Investment and Business. The Investor of the Year award is given to the Indian company making a significant contribution to the UK economy each year.
According to the Financial Times FDI (Foreign Direct Investment) market index, Firstsource is the largest foreign investor in the UK in the contact centre & shared services sector, and the largest creator of jobs in the UK during the last three years, of all the Indian companies that have invested in the UK. Firstsource’s two UK centres have become centres of excellence for the telecommunications and media industries.
“We are delighted to have won this prestigious award,” said Ananda Mukerji, Firstsource’s CEO and Managing Director, who collected the award on behalf of Firstsource. “We appreciate the recognition that we have received for our investment in the UK which has created over 1,300 jobs in Northern Ireland, with an investment of about 5.5 million pounds. We derive about 25% of our revenues from UK and our UK clients have grown at a CAGR of 30% over the last five years. So I see this as a wonderful win-win partnership. We are very proud of our UK workforce, who are very talented and very receptive to learning. The UK has highly experienced managers and working with Invest Northern Ireland and authorities across the UK has been a very positive experience. We expect to continue deepening our business in the UK.”
Firstsource has just celebrated the third anniversary of its Belfast centre and will mark the Londonderry centre’s third anniversary in October.
About Firstsource
Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is among India’s leading BPO (business process outsourcing) service providers. Firstsource provides customised business process management to global leaders in the Banking & Financial Services, Telecom & Media and Healthcare sectors. Its clients include Fortune 500 banks, telecommunications companies and healthcare companies. Firstsource has a global delivery model with operations in India, US, UK, Argentina and Philippines. (www.firstsource.com)