HCL Technologies Ltd. (HCL), a leading global IT services provider, has entered into a six-year, multi-regional data center services and transformation engagement with Xerox Corporation.
The contract will span mid-range services, business continuity and disaster recovery for Xerox’s information management operations. HCL will manage data center hosting and migration, virtualization, consolidation and storage architecture services across North America and Europe. In addition, HCL will provide architecture and consulting services for new technology and system design, adoption and lifecycle improvement.
HCL will use its Business Service Management process to centralize and standardize Xerox’s data centers’ infrastructure. The engagement will also leverage HCL’s unique “zero-business” disruption based transition framework to ensure an accelerated risk-free transition across distributed regional data centers.
“Data center environments are the heart of our business operations and we look to partner with companies that can manage our centers and take them to the next level,” said John McDermott, chief information officer, Xerox. “HCL has demonstrated their leadership position in delivering global, transformational infrastructure services.”
Commenting on the engagement, Mr. Shami Khorana, Sr. Corp VP and President, HCL America Inc. (a wholly owned subsidiary of HCL), said, “our engagement with Xerox is a testament to HCL’s competencies and capabilities which continue to help the customer in its IT transformation by providing innovative IT services scalable to their needs. We are proud of this association and are committed to creating exponential value to enable accelerated returns for Xerox.”
R Srikrishna, senior vice president, North America, HCL Technologies ISD, said, “HCL has a unique approach to IT Infrastructure Management and Transformation that offers our customers enhanced value in the short-term as well as over the life of the relationship. This engagement is a significant milestone for HCL and further enhances our credibility for managing complex, multi-regional data centers.”
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HCL pioneered the concept of Remote Infrastructure Management (RIM) with a co-sourcing engagement model, which has added substantial value to customers. The company was cited as a leader in Global IT Infrastructure Outsourcing in an independent vendor evaluation study by Forrester Wave TM, Q2, 2007 and No.1 ‘Specialty Offshore Infrastructure Services Provider’ by NeoIT and ‘Managing Offshore’ magazine. The company currently manages more than 800,000 mission critical devices systems and supports 500,000 business users. HCL has also been ranked as the World No.1 Best Performing IT Infrastructure Services by Global Services 100 Survey 2008.
About HCLT ISD
HCLT ISD is a leading IT services company and a subsidiary of HCL Technologies Ltd. (also known as HCL Comnet in the domestic market). A focused player in the IT services arena, HCLT ISD seeks to provide simplified infrastructure solutions through delivering high-performance management services for complex, distributed infrastructure environments encompassing the Internet, Client and legacy based infrastructures. HCLT ISD addresses the growing demand for the cost-effective management of technology infrastructure across geographically dispersed locations. With a mission to develop innovative solutions for enterprises worldwide, the company has developed a unique model for Remote IT infrastructure management that enables customer organizations to achieve superior infrastructure performance and significantly reduced costs through a global delivery model. For more information, please visit www.hclisd.com
About HCL Technologies
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 19 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Aerospace & Defense, Telecom, Retail & CPG, Life Sciences & Healthcare, Media & Entertainment, Travel, Transportation & Logistics, Automotive, Government and Energies & Utilities. HCL takes pride in its philosophy of ‘Employee First’ which empowers our 52,957 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had last twelve months revenues of US$ 2.0 billion (Rs. 8974 crores), as on 31st December 2008. For more information, please visit www.hcltech.com
About HCL Enterprise
HCL is a $5 billion leading Global Technology and IT Enterprise that comprises two companies listed in India – HCL Technologies & HCL Infosystems. The 3-decade-old Enterprise, founded in 1976, is one of India's original IT garage start-ups. Its range of offerings spans Product Engineering, Custom & Package Applications, BPO, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. The HCL team comprises over 59,000 professionals of diverse nationalities, who operate from 20 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.in