Jet Airways, India’s premier international airline and ICICI Lombard General Insurance have collaborated to launch a unique overseas and domestic travel insurance product called ‘JetProtect’ which offers security against possible risks during travel. JetProtect can be purchased solely by visiting Jet Airways’ website – www.jetairways.com. With this recent online offering, Jet Airways has yet again succeeded in launching an innovative product and service by leveraging technology.
The overseas and domestic travel insurance policy covers a host of situations such as medical expenses caused by accidents, possible loss from trip cancellation, loss or delay of checked in baggage, compassionate visit by a relative in case of illness and much more.
The insurance policy can be purchased on the airline website simultaneously while booking flight tickets. In case a Jet Airways ticket has already been purchased through any other channel, customers have the option of purchasing insurance by visiting the ‘Purchase Policy’ section under ‘Plan Your Travel’ on jetairways.com. The e-policy is issued instantly without any paperwork with immediate confirmation via email and sms. Policy servicing such as changes or extensions can be submitted online and claims can be intimated 24x7 on a toll free number.
‘Jet Protect’ covers claims arising out of acts of terrorism. It also includes a special cover to protect the customers’ home against the risk of burglary or fire while the airline customer is travelling in India.
JetProtect offers:
- Customized plans specially designed for Jet Airways customers
- Online policy purchase with minimum details
- Instantly buy, extend, renew and change policy online
- Special cover to protect travelers’ contents of home against the risk of burglary or fire while traveling
- Covers claims arising out of acts of terrorism
Mr. Wolfgang Prock-Schauer, CEO, Jet Airways said, “JetProtect is one more innovative initiative from Jet Airways which ensures convenient purchase of travel insurance as well as peace of mind. JetProtect has been created after extensive research and competitive benchmarking and is one of the best insurance products offered by airlines across the world.”
Ms. Vishakha Mulye, Executive Director, ICICI Lombard said, “ICICI Lombard is committed to delivering unique and convenient risk management solutions to our customers. Our partnership with Jet Airways brings together a comprehensive travel insurance cover at the time of ticket purchase along with the ease of instant online policy issuance. The product coverage has been carefully designed to meet the needs of Jet’s guests and has a convenient claims settlement process.”
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About Jet Airways:
Jet Airways currently operates a fleet of 87 aircraft, which includes 10 Boeing 777-300 ER aircraft, 12 Airbus A330-200 aircraft, 51 classic and next generation Boeing 737-400/700/800/900 aircraft and 14 modern ATR 72-500 turboprop aircraft. With an average fleet age of 4.48 years, the airline has one of the youngest aircraft fleet in the world.
Flights to 63 destinations span the length and breadth of India and beyond, including New York (both JFK and Newark), Toronto, Brussels, London (Heathrow), Hong Kong, Singapore, Kuala Lumpur, Colombo, Bangkok, Kathmandu, Dhaka, Kuwait, Bahrain, Muscat, Doha, Abu Dhabi and Dubai. The airline will continue to connect existing international destinations with additional gateway points across its network in the future.
Jet Airways currently operates over 370 flights daily.
For more details, customers may visit jetairways.com or call the airline reservation number (city code) 39893333 or the toll free number 1800 22 55 22.
About ICICI Lombard General Insurance:
ICICI Lombard is a 74:26 joint venture between ICICI Bank Limited, India's second largest bank with $79 billion in assets and Fairfax Financial Holdings Limited, a Canada based $26 billion diversified financial services company engaged in general insurance, reinsurance, insurance claims management and investment management.
ICICI Lombard is the largest private sector general insurance company in India with a Gross Written Premium (GWP) of Rs 3345 million for the year ended March 31, 2008.
ICICI Lombard was awarded the ‘General Insurance Company of the Year’ at the 11th Asia Insurance Industry Awards. The company also won the NDTV Profit Business Leadership Award 2007 and was adjudged as the most Customer Responsive Company in the Insurance category at the Economic Times Avaya GlobalConnect Customer Responsiveness Award 2006. It has the Gold Shield for "Excellence in Financial Reporting" by the ICAI (Institute of Chartered Accountants of India) for the year ended March 31, 2006.
The company has been assigned a domestic rating of iAAA by ICRA (an associate of Moody’s Investors Service) for highest claim paying ability and a fundamentally strong position.
The company presently has 6000 plus employees in 400 offices spread across 250 plus locations. In the financial year ended March 31, 2008, the company issued over 3.5 million policies across India and serviced over 8.1 lakh claims. The company has a claim disposal ratio of 96% (percentage of claims settled against claims reported) as on March 31, 2008.