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Jet Airways, JetLite to minimise guest inconvenience

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Announcement Corporate
Last Updated : Jan 20 2013 | 1:37 AM IST

As every year, Jet Airways, India’s premier international airline, and its all-economy subsidiary JetLite, have put in place a number of measures to minimize guest inconvenience due to potential flight disruptions and cancellations on account of fog in the approaching winter season.

In case of anticipated flight delays/cancellations, guests are requested to check the status of their respective flights before leaving for the airport by calling the Jet Airways and JetLite call centres on 3989 3333, as also the airlines' toll-free numbers 1800-22-55-22 and 1800-22-30-20 respectively.

Flight status/updates can be retrieved via the airlines' Jet Mobile facility wherein guests may send an SMS: Jet (Flight number) to 56388. This service is also advertised on NDTV 24X7, India’s leading news channel.

In the event of flight disruptions due to fog, the airline will deploy additional aircraft for relief/additional flights, where possible.

In case of flight diversions, operations out of alternate airports have been planned in advance, while certain existing scheduled services have been re-routed/combined to ensure smooth operations during the fog period.

Certain Jet Airways flights have also been re-scheduled, effective December 25, 2010 to January 31, 2011, as per the table below.

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In terms of flight operations, all our aircraft are equipped and maintained to national and international standards for all weather operations (AWO), and our flight crew are trained and qualified to operate under these conditions.

The airline will also provide the electronic media with regular flight updates throughout the day to ensure that passengers are constantly updated on the latest flight situations.
 

Flights re-scheduled due to fog
Flight No.SectorDepartureArrival
9W 2705Mumbai-Bengaluru0245 hrs0500 hrs
9W 362Delhi-Mumbai1650 hrs1850 hrs
9W 361Mumbai-Delhi1930 hrs2130 hrs
9W 2571Pune-Bengaluru0600 hrs0800 hrs

About Jet Airways
Jet Airways currently operates a fleet of 96 aircraft, which includes 10 Boeing 777-300 ER aircraft, 12 Airbus A330-200 aircraft, 55 next generation Boeing 737-700/800/900 aircraft and 19 modern ATR 72-500 turboprop aircraft. With an average fleet age of 4.97 years, the airline has one of the youngest aircraft fleets in the world. Flights to 71 destinations span the length and breadth of India and beyond, including New York (both JFK and Newark), Toronto, Brussels, London (Heathrow), Milan, Johannesburg, Hong Kong, Singapore, Kuala Lumpur, Colombo, Bangkok, Kathmandu, Dhaka, Kuwait, Bahrain, Muscat, Doha, Abu Dhabi, Dubai, Jeddah, Sharjah, Riyadh and Dammam.

About Jet Airways Konnect
Jet Airways' Konnect service operates on key domestic routes, and is designed to meet the needs of the low-fare segment with value-for-money fares. Jet Airways Konnect links seven major metros - Mumbai, Delhi, Chennai, Bengaluru, Hyderabad, Ahmedabad and Kolkata – with several destinations across India, operating over 170 flights daily.

Konnect Select’ is a premium economy product introduced on certain Jet Airways Konnect flights. This new front cabin class features wider and more comfortable seats, with a 44-inch seat pitch. The services include complimentary in-flight reading material, a welcome drink, and complimentary hot meals on-board.

About JetLite
JetLite is a subsidiary of Jet Airways India Ltd. and was acquired by Jet Airways in April 2007. Positioned as an all-economy, no-frills airline, JetLite operates a fleet of 19 aircraft, which includes 18 Boeing 737 series and 1 Canadian Regional Jets 200 Series aircraft. The airline flies to 27 domestic destinations and 1 international destination (Kathmandu), operating over 110 flights a day, on average. Jet Airways, Jet Airways Konnect and JetLite have a combined fleet strength of 115 aircraft and operate over 500 flights daily.

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First Published: Dec 27 2010 | 6:38 PM IST

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