Jet Airways, India’s premier international airline, has won the coveted Customer and Brand Loyalty award in the Commercial Airlines Sector (Domestic), at the second Loyalty Awards.
The award was received by Mr. Rahul Kucheria, General Manager – Relationship Marketing, Jet Airways in the presence of industry stalwarts from the telecom, banking, insurance and IT sectors, among others, at the Taj Lands End, Mumbai on January 29, 2009.
This was the airline’s second consecutive victory at the Loyalty awards, having previously won the award in the same category in 2008.
The Loyalty Awards are the outcome of a combination of Consumer Research undertaken in six Indian cities, as well as nominations received from organisations. These Awards are governed by a carefully selected jury who, on the basis of the above two findings, decide the final Award Winners in each award category.
Commenting on the honour, Mr. Wolfgang Prock-Schauer, CEO, Jet Airways said, “At Jet Airways, we have always strived to build long-term relationships with our customers, beyond mere commercial transactions. This relentless focus on the customer has helped generate tremendous goodwill and loyalty for the Jet Airways brand, in both Indian and foreign skies.”
About Jet Airways:
Jet Airways currently operates a fleet of 87 aircraft, which includes 10 Boeing 777-300 ER aircraft, 12 Airbus A330-200 aircraft, 51 classic and next generation Boeing 737-400/700/800/900 aircraft and 14 modern ATR 72-500 turboprop aircraft. With an average fleet age of 4.48 years, the airline has one of the youngest aircraft fleet in the world.
Flights to 63 destinations span the length and breadth of India and beyond, including New York (both JFK and Newark), Toronto, Brussels, London (Heathrow), Hong Kong, Singapore, Kuala Lumpur, Colombo, Bangkok, Kathmandu, Dhaka, Kuwait, Bahrain, Muscat, Doha, Abu Dhabi and Dubai. The airline will continue to connect existing international destinations with additional gateway points across its network in the future.
More From This Section
Jet Airways currently operates over 370 flights daily.
About JetLite:
JetLite is a wholly owned subsidiary of Jet Airways India Ltd. and was acquired by Jet Airways in April 2007. Positioned as an all-economy airline, JetLite promises to offer value for money fares. JetLite currently operates a fleet of 24 aircraft, which includes 17 Boeing 737 series and 7 Canadian Regional Jets 200 Series. The airline flies to 26 domestic destinations and 2 international destinations (Kathmandu and Colombo), currently operating a 110 flights a day, on average.
Jet Airways, with the acquisition of JetLite, today has a combined fleet strength of 111 aircraft and operates over 480 flights daily.